After that, create another folder by … I previously would plug it in and it wouldn’t read it but it would recognize it. Improper installation of a games/apps or its update. There are two reasons for this, Compatibility issue between the USB storage device and PS4 Download the freeware, install and launch it. I have tried this with three separate Android phones - ensuring they were unlocked, using different USB cables on different USB ports and even through my OneLink dock. Most probably the PS4 system got corrupted. And if your ps4 doesn’t read USB, you can’t access files, so you can’t transfer any data because PS4 can’t use this USB storage device. “Fast Format” is the default choice. Thus, you can prepare a FAT32 or exFAT formatted USB device with enough free space to save the data needed to be backed up. Your email address will not be published. I’ve bought a new storage, replaced the cable, reinitialized my ps4 with my system software twice, and yet it says no usb storage connected, im going to go insane. Turn the PS4 on after making sure there is a disk in the system, and then go to the main menu. Select “Display All” to see all the video files existing on your Sony PS4. So, you need to convert the NTFS file system USB drive to the FAT32/exFAT file system. Any suggestions ? Check that your external hard drive supports USB 3.0, as PS4 does not allow older USB generations. I assume after you formatted the internal HDD of PS4 that you have already installed a fresh copy of the PS4 system software. In some cases, there won't be any messages when the PS4 system stops responding to the external HDD connected to it. It was FAT32 format and I even tried formatting to ExFAT hoping that would resolve the issue and it didn’t. Did that and only option I can access is 7. Format NTFS Drive To FAT32 Via Windows Explorer, Link the USB drive to your device. Plug your drive into the PS4, then navigate to Settings > Devices > USB Storage Devices. What’s wrong? Even then it’s strange because I downloaded the recent update four days ago with no problem and continued to use the PS4. Right-click on the unallocated disk and select “. It must have atleast 1GB of space. We may have overlooked other explanations, but, according to our expertise, these are the most common ones. Tried with USB (FAT32 , 4 GB storage abd everything named and downloaded corectly) the ps4 got it, … The 2TB HDD lights up and flashes blue when plugged int0 the PS4 but the PS4 does not prompt to format it nor does it recognise it when you g to storage or USB devices. Built the controller myself with an extremerate decade kit. So it dawned on me, that I kept being told that the "USB Storage Device Is Unavailable". After using Diskpart Command, only unallocated space is on your disk (so no NTFS or FAT32 or xFAT), now just disconnect the hdd from your pc and put it in the ps4 and re-initialize. Select “Video” and then find your USB device. “. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. I did a full initialization of my ps4 and its still not registering. This tool checks whether Windows will detect your USB stick. In PS4, if you have connected your USB to PS4 but not recognized, in all probability, it is due to the compatibility. PS4 fails to support connected storage devices via a third party medium (USB hub). Follow any on screen prompts. ... How to Install/Update System Software on PS4. The hard drive itself is usually fine, but the USB bridge, which helps connect the USB cable to the hard drive’s SATA interface is out of action. My computer detects all of the drives. Please attach it to a computer, and you are going to make sure it is. Thanks. Along with the right USB format for PS4 USB interface should be 3.0 as the lower versions are too slow to read and write the data to or from PS4. First Time Connection. This may have ended up in the PS4 external hard drive not recognized or stopped working. If the USB port recognizes the device and if you can use the device, you are finished. I’ve also rebuilt the database. It seems like it’s a problem with the PS4 system itself. Tried with USB (FAT32 , 4 GB storage abd everything named and downloaded corectly) the ps4 got it, … When connected to PS4 the Hard Drive or the USB should be formatted to start transferring the data. *2 Remote Play may not be compatible with every device. i just purchased the 4 tb seagate game drive from my local gamestop guy said i can just plug it in and go from there but my system says no usb connected so i went through the whole blog and my game drive wasn’t formatted correctly i am now waiting on it to finish formatting (i have no clue when because there is no progress bar) but im worried that something might be wrong with the playstation system. It can only mean you need to patch corrupted system files because of that. I just recently got a TB 860 Evo and just got my PS4 Pro today. So when I go to initialize with the safe mode option 7 it recognized my hard drive but after loading for a bit it says “Cannot Initialize (CE-33567-4). I’ve tried updating it with the latest firmware, formatting drives and making them exFAT, tried a 64 GB USB stick I just got this morning that came exFAT to start with, all with the update files and I can only choose option 6 but it never detects the USB. You may set the label to the volume here. If I go into the storage management on the PS4 it says no USB storage device connected. The area around the port is much more accessible, allowing the USB storage device to be seated correctly. The explanation is often too simple, and you need to patch the corrupted PS4 database. If it does, go format it and try again. THKAILAR USB Flash Drive 128GB USB Thumb Drive 3.0 USB for PS4,USB Memory Stick for Business Traveler Works with External Storage Data,Zip Drive for PC/Laptop,Swivel Design 4.3 out of … This error happens usually due to the long use of PS4 during which you had to update the system software several times. This would cause an electrical shock impacting the way the PS4 system handles the devices connected to the USB. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. For details on using extended storage, see " Using extended storage ". Fix USB Drive Not Connected To PS4 Problem. To put it simply, PS4 is one new game console, thus, some old USB drives are not compatible with PS4. Thank you for your post! Now, whenever I try to connect my phone in Media storage mode, it does not show me any option in notification bar. The PIN number is 2HJAP5-500. I switched back to the old hard drive and my PS4 works fine again. This requires a working USB storage device for this operation to complete. It’s not the PS4 or computer but it’s hard drive itself cause it recognized on my computer but not no one else’s . ” shows that the PS4 machine can not accept the USB storage device attached to it. This will most probably fix the issue. I’ve bought a new storage, replaced the cable, reinitialized my ps4 with my system software twice, and yet it says no usb storage connected, im going to go insane. Select Next , then Format , and Confirm . Sometimes, when you connect an external hard drive to PS4, you may get a message indicating that PS4 system hasn’t recognize the USB storage device. The PS4 is not recognising the new HDD BUT still recognises the old one when I plug that in and before you ask.. Had anyone rieceved any help? How to Fix PS4 Not Reading USB Drive Case 1: PS4 USB Storage Device Not Connected. If the external HDD is still working, you have to consider full initializing the PS4 and reinstalling the PS4 system software. Does the external hard drive light come on? USB storage devices connected to your PS4™ system appear in a list. So at that point I’m thinking I just need a USB storage that has an update. 5) Select “Format as Extended Storage” (Note: Formatting will erase everything on the drive!) Yet, on top of that, bad game/app installation or its update will affect the functionality of the entire PS4 device. In this scenario, the computer does not detect the USB device. Also wenn ich meine PS4 einschalte dann kommt zuerst immer : checking the systemstorage status... do not turn off the PS4. We will be happy to help you, Your email address will not be published. When trying to update PS4 software via a USB storage device. The following data is saved only to system storage, and cannot be saved to extended storage. In PS4, if you have connected your USB to PS4 but not recognized, in all probability, it is due to the compatibility. Something similar to the message in this image: Fixing this issue is too easy, and requires you to do the following: Check if the external hard drive is not defected. I have tried everything, completely restarting my PS4, initializing it, wiping everything, updating it, and nothing is working. In some cases, the user might get an alert message saying that "The USB storage device is not connected". 3. When does this error occur? I have tried all the options and it still doesn’t work. Your email address will not be published. First it downloaded the update, then it started applying it. Instead of paying for a new hard drive replacement, you can try to repair it by performing a full-format on it. In some cases, there won't be any messages when the PS4 system stops responding to the external HDD connected to it. So if anyone is still on this and can help that would be great. An abrupt power surge or electrical shock. Right-click the USB disk and select Format. Select your drive and then choose Format As Extended Storage . Switch the USB port. Plugged in the USB and it started updating the system and got to 99% and froze. This is the normal situation. Usually, it is suggested backing up the data to a USB storage device. So at that point I’m thinking I just need a USB storage that has an update. Unplug your computer to fix the USB device malfunctioned. Note This issue affects USB 2.0 hubs and USB 2.0 components in USB 3.0 hubs. Select a game. جهاز تخزين USB غير متصل The USB storage device is not connected. Screenshots and video clips; Saved data; Themes This error message appears when you go to the “Saved Data in System Storage” page and click on the “Copy to USB Data Unit” option. From what described above, we can realize that if you want to solve this "USB storagedevice file system is unsupported by PS4” problem, you need to change the file system of your USB drive from NTFS to FAT32 or exFAT. Connect the USB storage device directly to your PS4™ system to use it as extended storage. So should I just try formatting the hard drive on PC and use it again as extended storage? After that it restarted and checked my HDD again and I was at the beggining. This could have destroyed something between the PS4 and the hard drive, which caused PS4 to stop recognizing it. Most often, this error suddenly occurs without any prior cue or hint. You safely remove the USB device from the USB port. All the thumb drives work fine in pc and are FAT32 and PS4 did read from USB first 2 times. Also you need the File for new Installations, not the "normal one". So my external hard drive has always worked but just got unplugged on accident and now the PS4 isn’t reading it anymore and I’ve done virtually everything but initialize the PS4. Follow the instructions below on how to do this. USB storage devices connected to your PS4™ system appear in a list. I removed the internal HD and connected it to my MAC then formatted that as well but still the same problem. Also, in the storage options, even if the phone is connected, it says: "Connect your device to a computer to access USB connection settings". When you go to the “, When trying to update PS4 system software via a USB storage device. As mentioned above that it is difficult to plug-in … Manoxkrishna. When using the external storage system as extended storage and attempting to access it through the section called “USB Storage Devices,” This error message usually comes with no error code. Yeah, it was as simple as that. If it does, the problem then is with your PS4, you most probably need to full initialize it. Open Windows Explorer, right-click on a USB drive, then click on “Type.”, It will cause another window to pop up. The right PS4 USB drive format is a must. any help or reassureance? I tried all the Safe mode options, none of them work. Attempt to full-format it if it’s defective or if it has any bad sectors, and this should repair it. Do I need to send my playstation some where or what? (SU-41333-4). Finally, to start a fast format for your USB drive, click “Start.”. This seems to be a Playstation issue, so what should be my next steps? As mentioned above, PS4 supports only the FAT32 and exFAT file systems. How to come over this? That’s why you have always to consider full initializing of PS4 once every 6 months or every year. Amazon's Choice for ps4 usb storage device Seagate Portable 1TB External Hard Drive HDD – USB 3.0 for PC, Mac, PS4, & Xbox, 1-year Rescue Service (STGX1000400) 4.7 out of 5 stars 80,895 The error message “The USB storage device is not connected” shows that the PS4 machine can not accept the USB storage device attached to it. Keeping your precious PS4 files backed up to prevent any data loss that might occur in the event of a system failure. My situation is frustrating because it is neither the HDD or the PS4.. Choose the Back Up PS4 option from the new screen. You can only use one extended storage device at a time. How do I access my files from an external storage device on PlayStation®4 Media Player? Follow the below-mentioned methods […] And you will get step-by-stepinstruction on how to format USB storage device for PS4 in the following part. Can you try another flash memory? Did you get to fix it? 5. Connect the USB device to a PC and check whether it works or not. It sounds like a piece of cake thing to … In order to view or play files from an external storage device, such as a USB stick or external hard drive, video and image files must be saved within a folder on your storage device. I was downloading some games from the PS Store last night and my Seagate External hard drive was installing the games properly at a quick pace but when I checked an hour later the PS4 displayed a message that it no longer recognised the hard drive. Am I missing something . If there is no enough space, you can choose not to back up application data. Just plug the drive to a computer running Windows 7 or higher, then. If your USB drive comes with the NTFS file system, it’s not supported by the PS4 game console. The first thing you have to do in this situation is to check whether the external hard drive is still healthy or not by connecting it to a PC and checking whether it works fine or not. I've done this but the PS4 keeps saying the USB storage device is not connected. Have you tried connecting the external HDD to a PC to check whether it functions there or not? cant get my playstation 4 off safe mode.. its says connect a USB storage device that contains an update for version 6.51 or later. For example, you may need to move PS4 video files from USB to PC, transfer pictures to USB for later viewing. Go to [Settings] > [Application Saved Data Management] > [Saved Data on USB Storage] > [Delete]. 6) Select “Next” 7) Select “Format” But now I can’t re-install PS4 software from USB. So, if you have another file system in your USB storage, ps4 won’t recognize USB, and it won’t be able to use it. If you’re using a drive for extended storage you can’t use it for anything else – the PS4 encrypts the whole drive. Let me tell you the PS4 recognizes only exFAT and FAT32. Did it a couple more times. You may fix this if you have Windows computer. What exactly is happening with you?
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